How do I update my Stripe account for payouts?
Review your payout information in Dash to Cart and manage your bank and payout settings through Stripe.
Admin
Last Update 1 เดือนที่แล้ว
Dash to Cart uses Stripe to process payments and send payouts to merchants.
You can review payment and payout information in your Dash to Cart dashboard, but you manage changes to your bank account, payout schedule, or other Stripe account details through Stripe.
Step 1: Open your Dash to Cart dashboard
Sign in to Dash to Cart and open the relevant store. From the dashboard, review the area showing your:
This gives you an overview of money received and funds being transferred to your bank account.
Step 2: Review your payout information
Open the Available Balance or Payout Details from the dashboard.
This can help you understand information such as:
Payments and payouts are shown separately. A payment is money received from a customer.
A payout is money Stripe transfers from your Stripe balance to your bank account.
Step 3: Open Stripe to change payout details
If you need to change your:
manage these details through your connected Stripe account.
Dash to Cart does not directly control Stripe’s bank account or payout verification process.
Step 4: Update your bank account carefully
Inside Stripe, review the bank account or payout destination linked to your merchant account.
If you make a change, confirm the new details are correct before confirming. Stripe may require additional verification depending on the change and the merchant account.
Step 5: Review your payout schedule
Stripe determines when it pays out eligible funds based on the merchant’s account settings and availability.
Where supported by your Stripe account, you may be able to review or change the payout schedule directly in Stripe.
Available schedules and payout timing can vary by country, account and payment activity.
Why is my payout still pending?
A payout may not be immediately available for several reasons, including:
For account-specific payout timing, check the payout directly in your Stripe Dashboard.
What if Dash to Cart and Stripe show different information?
If Stripe shows a payout or balance that does not appear correctly in Dash to Cart, first confirm the latest status in Stripe.
If the information still appears inconsistent, submit a support request through: Profile → Help & Support
Include the relevant store and describe what looks different.
Can Dash to Cart change my bank account for me?
No. Stripe manages bank and payout destination changes because it handles the payment and payout infrastructure.
For security, never send your online banking password, OTP, full card details or other sensitive credentials to Dash to Cart Support.
You can review payment and payout information in your Dash to Cart dashboard, but you manage changes to your bank account, payout schedule, or other Stripe account details through Stripe.
Step 1: Open your Dash to Cart dashboard
Sign in to Dash to Cart and open the relevant store. From the dashboard, review the area showing your:
- Balance
- Payments
- Payouts
This gives you an overview of money received and funds being transferred to your bank account.
Step 2: Review your payout information
Open the Available Balance or Payout Details from the dashboard.
This can help you understand information such as:
- Current balance
- Incoming payments
- Payouts
- Funds in transit where applicable
Payments and payouts are shown separately. A payment is money received from a customer.
A payout is money Stripe transfers from your Stripe balance to your bank account.
Step 3: Open Stripe to change payout details
If you need to change your:
- Bank account
- Payout destination
- Payout schedule
- Business information
- Account verification information
manage these details through your connected Stripe account.
Dash to Cart does not directly control Stripe’s bank account or payout verification process.
Step 4: Update your bank account carefully
Inside Stripe, review the bank account or payout destination linked to your merchant account.
If you make a change, confirm the new details are correct before confirming. Stripe may require additional verification depending on the change and the merchant account.
Step 5: Review your payout schedule
Stripe determines when it pays out eligible funds based on the merchant’s account settings and availability.
Where supported by your Stripe account, you may be able to review or change the payout schedule directly in Stripe.
Available schedules and payout timing can vary by country, account and payment activity.
Why is my payout still pending?
A payout may not be immediately available for several reasons, including:
- Stripe payout timing
- Account verification
- Bank processing
- Payment settlement
- Account restrictions or reviews
For account-specific payout timing, check the payout directly in your Stripe Dashboard.
What if Dash to Cart and Stripe show different information?
If Stripe shows a payout or balance that does not appear correctly in Dash to Cart, first confirm the latest status in Stripe.
If the information still appears inconsistent, submit a support request through: Profile → Help & Support
Include the relevant store and describe what looks different.
Can Dash to Cart change my bank account for me?
No. Stripe manages bank and payout destination changes because it handles the payment and payout infrastructure.
For security, never send your online banking password, OTP, full card details or other sensitive credentials to Dash to Cart Support.